Job description
Answer warm inbound calls from the existing customer base addressing their queries and then upselling/cross selling additional insurance cover for their equipment leading to a successful sales interaction.
Skills & competencies
To be successful in the role, our advisors must demonstrate:
- Excellent verbal communication
- Sales ability (comfortable with handling objections, building rapport, needs analysis)
- Customer centricity
- Great listening
- Attention to detail, so the conversation is correctly captured and actioned
- The ability to multitask
Character & personality
Are you the kind of person that is:
- Target oriented (clearly understands the KPIs used in the sales environment
- Resilient
- Customer focused
- Able to work both independently and as part of a team
- Well composed and able to remain calm during the conversation
- Able to capture the client's attention
Candidate requirements
- Grade 12 or a relevant equivalent qualification
- 6 months inbound or outbound sales experience (local / international)
- Customer service experience
- Clear ITC and criminal records
Benefits
- Fully paid medical insurance
- Comprehensive training and support throughout your journey with Huntswood
- Access to the company wellness program
- Group life cover
- Attendance bonus
- Tenure bonus
- Monday breakfast
*Application is subject to pre-employment verifications and certified documents will be collected to support the process