A David Brownlow Company

Complaint Handler

Up to £150 per day
  1. Contract
Dunfermline, Fife

job description

This job has now expired

Huntswood is looking for an experienced complaint handler to join an existing client project in Dunfermline. The role involves dealing with loan complaints, taken over the telephone, investigating to a suitable resolution and communicating the result to the customer.

Role overview

Location: Dunfermline

Rate: £150 a day

Start Date: Immediate

Shift: Shift between 08:00 to 20:00, Monday to Friday, working 1 in 3 Saturdays (day of in lieu)

Duration: End of September

Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Skills required

  • Financial services complaint handling experience is essential
  • Telephony based complaints experience is desirable
  • Strong attention to detail
  • Ability to navigate through several in-house databases
  • Good MS Office skills, particularly MS Word
  • Strong numeracy and written communication skills

Interested? Apply now.

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