Huntswood

A David Brownlow Company

General Insurance Complaints Handlers

Up to £170 per day
  1. Contract
Reading, Berkshire

job description

This job has now expired

Huntswood is looking for a experienced general insurance complaints handlers to support our client resolve GI complaints on a variety of products and concerns, working from home.

Location: Working from Home

Rate: £170 a day

Start Date: 17th May 2021

Duration: to mid-July 2021 initially

Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this.


Responsibilities:

* Dealing with a variety of complaints across relating to Home cover
* Investigating and resolving issues around a variety of subjects including pricing, policy cover, sales breaches and warranty claims
* Resolving complaints over the phone as well as communicating with customer over email and by letter

Skills required:

* Experience of dealing with general insurance complaints, ideally Home Insurance
* Experience in a telephony-based complaint handling role
* Excellent letter writing skills
* Strong oral communication skills
* Ability to work in a fast-paced environment and work to strict targets whilst home-based
* The ability to navigate through a number of in-house databases
* Good MS Office skills, particularly MS Word

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