Huntswood is looking for excellent customers service advisors ideally with financial services experience to support a leading retail bank deal with customer correspondence. This is great opportunity with good telephone-based customer service skills who wants to work Monday to Friday 9am to 5:30.
As a Customer Service Advisor, you will taking inbound calls from customers who have received communication from our client. You will use your excellent customer service skills and knowledge to make sure the customers query is dealt with and that you make the customer's call journey as easy and smooth as possible.
All training and equipment to successfully complete your role will be given we ask that you bring your excellent customer service skills with you. As this role is working from home, you will need to have an appropriate space and broadband connection to complete your role.
What Huntswood can offer you:
- 3rd October 2022 start date
- A contract till the end of the year (December 2022)
- £130 a day Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this
- A chance to gain experience in a professional and challenging environment, working for well-known organisations
- The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future
The ideal Customer Service Advisor will have:
- Experience working in a telephony-based customer services role
- Financial Services or Banking experience is desirable
- Excellent communication skills
- Ability to attend training and accreditation in Northampton office
- Quiet space to work from home and a strong broadband connection
- Strong attention to detail
- Ability to navigate through a number of in-house databases
- Good MS Office skills, particularly MS Word
Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!
"It's not just about what we do, but the way we do it. And it's our values that make us special."
To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
Customer Service Advisor
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