Huntswood is looking for excellent Customer Service advisor with financial services experience to join a long-standing campaign with a well know financial services provider. This contract runs till September 2023, you get to work from home for the duration of the campaign, and no weekend or night shifts.

As a Financial Assistance Agent, you will taking inbound calls from customers who are in financial difficulties and supporting them by arranging realistic payment plans to get the customer back on track. Using your skills and experience you will empathetically support the customer through the process whilst also achieving the company objects for debt recovery.

What Huntswood can offer you:

  • A start date in late September/ Early October
  • A contract till September 2023
  • £130 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this
  • All equipment and training to be successful in your role
  • A chance to gain experience in a professional and challenging environment, working for well-known organisations
  • The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future
  • Shifts, Monday to Friday 9am-5pm

The ideal Financial Assistance Agent will have:

  • Experience in a telephony-based role within financial services
  • Excellent communication skills but verbal and written
  • Ability to identify vulnerable customers
  • Strong attention to detail
  • Ability to navigate through a number of in-house databases
  • Good MS Office skills, particularly MS Word
  • A quiet and private area at home to take calls, a suitable desk and chair, and a stable broadband connection

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent Financial Assistant Agent and make a positive difference apply now!

"It's not just about what we do, but the way we do it. And it's our values that make us special."

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

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