A leading retail bank are current looking Inbound Call Agents to work on a hybrid basis, both at home and at their offices based in Liverpool, working on a contract basis through Huntswood.

As a Call Agent, you will be taking inbound calls from customers who will be making enquiries about the clients banking products. Your job is to deliver a high level of customer service by making the customer call journey as easy as possible.

As an Inbound Call Agent, you will have:

  • A passion for delivering excellent customer service
  • Excellent communications skills and the ability to talk to all types of customers
  • Experience taking call from customers
  • Experience within financial services would be desirable
  • Flexibility work on a rotational shift basis between 8am - 8pm Monday - Friday and the occasional weekend day
  • Ability to travel to Liverpool office a couple of times a week
  • Experience using several databases and MS Office

What Huntswood can offer you:

  • A start date in July 2022
  • £130 day rate - Husp Umbrella only recruitment - This is only available to individuals working via a Husp Umbrella company, we can help you with this
  • A 6-month contract with the potential to go permanent
  • A chance to gain experience in a professional and challenging environment, working for a well-known financial services organisation
  • The chance to build a relationship with Huntswood, which should open doors to further contracts

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Interested in this Inbound Call Agent opportunity? Apply now.

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

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