Huntswood is looking for complaint handlers with financial services experience to join us on a new contract with a new client, a leading credit provider. We have start dates in October, so it's never been a better time to join a Huntswood contract. This is great role working from home. All training and equipment is provided, and when you have completed sign off you will be able to flex your hours between 8am and 6pm, Monday to Friday.

As a Lending Complaint Handler, you will use your skills and experience to investigate the customers complaints and decided if the credit given was given responsibly. To successfully resolve the customers complaints, you may have to consult with other stakeholders within the business to collate all the information required to create a resolution that suits all parties. Whilst mainly a back office role you may need to call customers to gain further information to help resolve the complaint.

Role overview:

Location: Working from Home

Start Date: October 2022

Rate: £130 a day Husp only recruitment - This is only available to individuals working via the Umbrella company Husp, we can help you with this

As a Lending Complaint handler will have:

  • Experience of dealing with complaints in a back-office environment (i.e. PPI, PBA, etc.)
  • Experience resolving lending complaints would be desirable
  • Excellent written communication skills
  • Strong attention to detail
  • Ability to navigate through several in-house databases
  • A quiet space at home to set up a home office to complete your work and a strong broadband connection

"It's not just about what we do, but the way we do it. And it's our values that make us special."

About us: Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team of experienced associates, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future.

Interested in this complaint handling opportunity? Apply now.

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

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