Huntswood is looking for experienced customer service agents with experience of working in the utilities sector to join a long standing contract.

As a Customer Service Agent, you will be dealing with issues with bills, taking meter readings or any other service-related enquiry. This is a great opportunity for an experienced call handler to use your existing skills and knowledge to provide a fantastic service to our client's customers. Customers can call between 9am and 5:30pm

This 9-month contract will be remote from day one, with all training and equipment provided. You will be working Monday to Friday, 9am to 5.30pm, and 1 in 3 Saturday 9am to 5:30pm.

What Huntswood can offer you:

  • October & November 2022
  • £130 per day - Umbrella only recruitment - This is only available to customer service agents working via an Umbrella company, we can assist you with this
  • A 9-month contract
  • All equipment and training required to successfully complete role
  • A chance to gain experience in a professional and challenging environment, working for well-known organisations
  • The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future

The ideal Customer Service Adviser will have:

  • Experience in a telephony-based customer service role within the utilities sector (gas, electric, water)
  • Flexibility to work 1 in 3 Saturdays
  • Strong attention to detail
  • Ability to navigate through a number of in-house databases
  • Good MS Office skills, particularly MS Word
  • Strong numeracy and written communication skills

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!

"It's not just about what we do, but the way we do it. And it's our values that make us special."

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

Apply Now

Applying for

Utilities Customer Service Agent

Please complete the following fields.

Latest Complaints & Customer Contact Jobs

Contract

Mortgage Complaint Handler

Location County Durham, Stockton-on-Tees

Salary £200 per day

Contract

Mortgage Complaint Handler

Location County Durham, Stockton-on-Tees

Salary £200 per day

Permanent

Financial/Personal Wealth Advisor

Location West Midlands, Birmingham

Salary £50,000 to £100,000 per annum

Contract

Water Complaint Handler

Location Working from home

Salary £130 per day