Huntswood is looking for Motor Finance Complaint Handlers with extensive complaints experience to support a leading car finance company.
As a Motor Finance Complaint Handler you will be responsible for resolving customers complaints about their motor finance products. This will be varied and could be related to the quality of the vehicle, issues with the finance product or simple service complaints. Using your wealth of complaint handling experience and your knowledge and experience of the motor finance industry you will investigate the customers complaints and come up with a resolution that suits both our client and the customer.
Key Details:
Start Date:
Day Rate: £155 (This is only available to individuals working via Husp Umbrella company, we can assist you with this)
Location: Working from home
Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm
What Huntswood can offer you:
Contract till end of July initially with view to extend
£155a day – Umbrella only recruitment – This is only available to individuals working via an Umbrella company, we can assist you with this
All equipment and training provided to successfully complete your contract
A chance to gain experience in a professional and challenging environment, working for well-known organisations
The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future
The ideal Motor Finance Complaint Handler will have:
Experience resolving Motor Finance complaints, ideally service or vehicle quality
An understanding of FCA/FOS regulations about complaints and consumer credit
Excellent communications skills both written and verbal
A suitable and quiet space at home to work from home for the duration of the contract
Strong attention to detail
Ability to navigate through a number of in-house databases
Good MS Office skills, particularly MS Word
About Huntswood:
Huntswood, now part of ResultsCX, is a trusted name in customer experience management. Together, we support some of the world’s most respected brands across financial services, utilities, and more. We’re committed to creating a positive impact-for our clients, their customers, and our people.
Ready to Make a Difference?
If you’re ready to bring your skills to a role where you’ll be valued, supported, and challenged, apply today and take the next step in your customer service career with Huntswood.