Huntswood is seeking experienced Secured Lending Collection Advisers to join a team focused on Secured Lending Collections for a large bank. This role will primarily involve inbound and outbound telephony, supporting customers in financial difficulty, including those who may be vulnerable.
You will manage inbound and outbound calls to negotiate payment plans that balance customer needs with business goals, while providing clear guidance on account status and options. You will maintain accurate records, escalate complex cases when needed, and ensure all activity complies with policy and regulation.
Role overview:
Location: Working from home
Duration: 4 months
Rate: £200 a day – Umbrella only recruitment – This is only available to individuals working via an Umbrella company, we can assist you with this
Start Date: Monday 15th September 2025
Shift: 09:00 to 17:30, Monday to Friday
As a Collections Advisor you will have:
- Proven experience in secured lending collections telephony role within a banking or lending environment
- An understanding on secured lending products is essential
- Strong ability to engage with and support vulnerable customers
- Comfortable working in a fast-paced, compliance-driven setting
- Excellent communication and empathy skills
- Ability to use multiple systems and update where necessary
About us: Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team of experienced associates, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future.
Interested in this Secure Collections Advisor opportunity? Apply now.
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